Sunday, June 15, 2014

Four Reasons Training Fails

Training is essential to any organisation, but all too often, it’s done poorly.
Many organisations with which I’m familiar conduct their training by sending people to advertised courses; courses in negotiation skills, time management, software training, safety training and so on. It seems to be more about appearances and using the allocated budget than a genuine attempt to improve outcomes.
In some cases, it’s probably done because it’s easier. Unfortunately, it’s very wasteful.
The only way to conduct training efficiently and effectively (cost effectively too) is to:

  1. Identify the need through skills audit or training needs assessment
  2. Purchase or produce the training required
  3. Send the right people to the training
  4. Assess participant outcomes, and
  5. Evaluate the training outcomes

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