Saturday, January 21, 2012

Remembering Your Product Unlock Keys

How will you restore your original software after your hard disk fails?

Although it doesn't happen often, computers and hard disks are prone to catastrophic failure. Every piece of equipment has an MTBF ... an estimated "Mean Time Before Failure". It's a bit like we humans. We like to think we are here forever, but the shocking reality is, we are perishable and eventually succumb to old age and the Grim Reaper.

So, your hard disk dies or you need to replace your laptop and all of a sudden you find that you have to reload perhaps dozens of software programs. It's then that you realise you don't have the product unlock keys or registration codes. You ferret through a load of warranty papers, purchase receipts and tax invoices only to find that you have proof of purchase, but no record of the data you need to get the software up and running again.

You've stumbled upon a time wasting dilemma; either you need to write to the product supplier and try to get the issue solved or you need to buy new copies of software you already have. Whatever route you take is a diversion from your core function ... making sales.

With a bit of planning, you can make sure this doesn't happen to you. One day you will face the necessity of reloading software. It might not have happened yet, but as sure as the sun rises, it will happen. Take my word for it. The more high tech stuff you have, the greater the risk.

What's the solution?

It's really quite simple. Set up a system for recording important product keys, passwords and other information like serial numbers that you may need later. Some of this information can be stored in an Asset Register along with the details of assets. You could set up a spreadsheet with columns for specific details of the product and keys. Alternatively, you could download a small utility program called Lock Box from Coffee Cup Software and use it to store your essential passwords and other information (see image above).

If you prefer, you could write the details in a diary. It doesn't really matter what system you use, provided you have a system that will be there when the inevitable happens and you need it. It can save you hours of wasted time and frustration. I know, I've been there and experienced the frustration and waste of time.


PS: Did you like this article? Please send a link to your friends and comment about any of your experiences. 


1 comment:

  1. Anonymous3:20 PM

    Just downloaded Lock Box and it's a winner. Thanks for the recommendation.


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