Saturday, November 19, 2011

Finding Solutions, Not Problems

As the saying goes, "Come to me with solutions, not problems." Recently it occurred to me again that many people come across a hurdle eg an organisational policy or procedure that doesn't work and just accept it as being sacrosanct. This is unchangeable.

Most often, those who write organisational policies are miles, even oceans away from the coal face where the policy is intended to be implemented. Arrogant managers and executives write policies to reflect what they want and expect. Some times what they want and expect is totally unaligned with what is possible and practicable.

So, what do you do? Do you just throw your hands up in the air and say, "that's the policy, I can't change it" or do you do something about it? My nature and personality, for good or worse, has always led me to try to rectify things that don't work. You see, I have always seen myself as part of the organisational team, all rowing in the same direction to achieve the organisation's goals. On numerous occasions I was successful in changing unworkable policies and procedures.

What you need to remember is that an organisation, any organisation, lives or dies on its employees. If you have poorly trained, badly motivated, disinterested employees, earning a buck will be much more difficult than having a team of top performers who are focused on achieving the goals. Organisations aren't some mystical force that exists outside the collective energy and consciousness of the people.

People will listen to you if you have good ideas. If the ideas improve efficiency and help the profit line, they will change the unworkable and implement the workable. It makes good business sense to do so.

Look for people in your organisation who are progressive like you and avoid those who simply go with the flow. Find the people who will make things happen, not just follow what's happening.

Do this and your worklife will be much more interesting.

Robin

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